Refund Policy

Refunds

At Nature's Network, we're committed to ensuring that our customers are completely satisfied with their purchase of our high-quality medicinal mushroom products. If for any reason you're not satisfied with your purchase, we offer a 100% money-back guarantee within 30 days of purchase, excluding shipping costs.

To request a refund, please contact our customer service team at naturesnetworkco@gmail.com and provide your order number, name, and reason for the refund. 

Once your refund has been approved, we'll process the refund.

However, if your package is marked as delivered but you haven't received it, please contact the carrier to inquire about the status of your shipment. Unfortunately, if your package has been stolen or misplaced after delivery, we cannot be held responsible for covering the cost of a new product.

If you have any questions or concerns about our refund policy, please don't hesitate to contact us. We're here to help you get the most out of your Nature's Network experience.